Yes, we are a fully certified member of the Canadian International Pharmacy Association (CIPA). Click here to view our certification.

You can place your prescription order by using our secure online website or by our toll-free phone at 1-877-243-7172. Alternatively you fax or mail a completed order form to us. Please remember that you are required to submit a valid prescription from your physician to complete your order.

Absolutely. We are just like your local pharmacy but with better prices. At CanadaDrugsUnited.com, all prescriptions are reviewed by a licensed physician. Upon approval, it is forward to our licensed pharmacy to be filled.

All medications are dispensed from fully licensed pharmacies that meet the highest standards of safety and service. All medication orders are filled at affiliated CIPA certified licensed Canadian pharmacies and certified international pharmacies. Through our mail-order pharmacy service, we ensure that you receive reliable, safe, and affordable medications.

The branded drugs we sell are chemically and therapeutically no different from the ones you get in your local pharmacy. They both come from the same exact manufacturer. Generally, the only real difference* is in the packaging and the price. Our packaging may be different from what you get locally, but we're also much cheaper.

* Other differences may include differences in trade name, form, and general appearance.

Due to differences in government regulation, different countries have different packaging requirements. For example, a product in Canada will have different packaging than the same product in the US even though both drugs are chemically and therapeutically equivalent and are manufactured by the same exact company.

Due to government price controls, medications from Canada and many other countries are often significantly cheaper than in the United States. Also, other countries may have more affordable generic versions of drugs, which may not yet be available in the US.

You can order as much as your physician prescribes for you. However, all prescription shipments are limited to a maximum of 90-day supply per medication. Therefore, if your prescription is for a one-year supply, we will ship you a 90-day supply once every three months. Note: it is permissible to issue 100 tablet or capsule quantities under this restriction.

If you cannot find your medications online, you can call or email us to see if that medication or an equivalent substitute is available.

For each order, the total charges will include the cost of the medication(s) plus standard shipping and handling fees per package sent. Additional fees may apply for selected value-added services.

No, we do not charge sales tax on your orders.

There is no cost in having our licensed physician review and cosign your prescription.

We have a flat rate of $10 for shipping and handling fee per single package sent to you. All packages arrive by regular Postal Service. In general, allow 8 to 12 business days for delivery in Canada and 14-18 days for international orders. Please note that orders are only process and shipped once we have received your original prescription and completed order information. Overweight or oversized packages may incur additional shipping charges. Please refer to our shipping policy for further information.

Unfortunately, each package can only contain medications for a single person.

You can cancel your order as long as it hasn’t been sent to our licensed pharmacy to be filled. Once filled, cancellations or refunds will not be possible. A cancellation fee of $30.00 will apply.

Once a medication has left the pharmacy, it cannot be returned for any reason. This policy is in accordance with the B.C college of Pharmacists – Bylaw 5 (33. subsection 1) and the Alberta College of Pharmacists Standard 5.1 (m) Standards of Practice – The Pharmacist, Jan. 1, 1996.

We accept major credit cards such as Visa and MasterCard. We also accept bank drafts or international money order. However we will not begin process your order until these instruments are received and cleared by our bank, thus it will cause a delay in your order. Please make bank drafts or money orders payable to Global Health Supplies. Personal checks are not accepted.

If you are using Visa or MasterCard, you will be billed in US dollars.

You can place your refill order through our secure website or by phone, email or fax. When placing refill orders, you only need to provide us with your full name, telephone number and the details of the medications you want us to refill (ie. name, strength and quantity of your medication). Please notify us if there is a change to your shipping address, contact and payment information as well as any changes to your prescription so we can keep your account up to date.

If your prescription has expired (1 year from the date it was originally written), you will be required to provide us with a copy of a new prescription issued by your physician in order for us to continue filling your medications.

All our order forms and documents are created in Adobe PDF format. To properly open and read the documents and order forms, click here to download and install a free copy of Adobe Acrobat Reader. If you still have trouble with the downloadable files on our website, please contact our customer care representative at 1-877-243-7172 to have the material fax, mail or emailed to you.

The Canadian government has very strict requirements for the manufacturing of medication in Canada. These requirements are very similar to the requirements in many other leading first world nations. In fact, some of the drugs sold in Canada are actually manufactured in the US and repackaged for sale in Canada.

When a drug is first invented (i.e. Prozac), the manufacturer has exclusive rights to make that drug for a certain number of years (approximately 10 years in the US and 5-7 years in Canada). After this time period, other companies are allowed to make the same drug. The drugs made by these companies are called generics and the original drug (ie. Prozac) is called a brand name drug. Brand name drugs and their generics are identical in terms of active ingredients. The generic pills may look different (because they are made by a different company) but it contains exactly the same active ingredients which works in exactly the same way as the brand name equivalent. The only difference between brand name drugs and generic drugs is that generics are always less expensive.

Brand name pills normally look different from generic versions, despite the fact that they have the same active ingredients and works in the same way. If you order a generic version of your medication from us, it will most likely look different than the brand name version that you get from your local pharmacy. In fact, in Canada there are some brand name drugs that look a bit different than the ones in your country even though they have the same active ingredients and same manufacturer. In the case where two different companies manufacturer the same generic drug, their pills will look different from each other as well even thought the active ingredients are exactly the same.

If you're not completely satisfied with your purchase from Canada Drugs United and the medication has not been opened, we will either reship your order free of charge or offer you a full refund, including the shipping cost. In the event the medication package has been opened, don't worry! You will still be entitled to receive a refund up to 50% of its value.

In order to qualify for the full or partial refund or reshipment, you must first contact our customer support center for authorization. Once approved, the package must be returned to us via regular mail and postmarked within the first 14 days of receiving your order. Our call center will provide you with more details on how to return the package to us. Refunds or reshipments will only be issued upon receipt of your returned package.

Please note that no returned products are ever restocked or resold after being returned. All returned products are destroyed.